Refund Policy


Right of Refund


September 2022


Austrian Law on distance contract refunds

You have the right to revoke distance contracts within fourteen days without giving reasons.

A distance contract is a contract concluded between an entrepreneur and a consumer. A prerequisite for a distance contract is that the contract

– without the simultaneous physical presence of the entrepreneur and the consumer
– is concluded within the framework of a distribution or service system organized for distance selling,

up to and including the conclusion of the contract, only means of distance communication (letters, internet, telephone, fax) are used.

The cancellation period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must contact us at Dr. Roman Fleischhackl, Breitenfurterstrasse 378/3/13, 1230 Vienna - Austria, email: by means of a clear statement (e.g. a letter sent by mail or e-mail) of your decision to withdraw from this contract.


You can use this sample cancellation form or another clear statement, e.g. our contact form at the bottom of our website complete and submit electronically.


If you make use of this option, we will immediately (e.g. by e-mail) send you confirmation of receipt of such a revocation.


To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.


Consequences of revocation

If you withdraw from a distance contract with us, we will owe you all payments that we have received from you, including any delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the one offered by us , have chosen cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. 

For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.


Important notice: If you have requested that the services, in particular online training courses or online meetings, should begin during the cancellation period, you have no right of revocation.